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The Flow Bike Customization and Assistance for MTB & eBike

Our DNA: Expertise, Passion, and Innovation in the Bike World

No product is born perfect, maintenance-free, or entirely suitable for every cyclist. For this reason, The Flow Bike stands out as a specialized service center for the maintenance, customization, and upgrade of traditional bicycles and eBikes.

Experience and know-how: from competition to advanced maintenance

Our team boasts solid experience in MTB and road world championships, working directly with pro riders to develop innovative and high-performance solutions. Our technical background has been enriched through years of specialized assistance with leading brands such as:

  • Shimano
  • Cannondale
  • Scott

By working with these brands, we have acquired advanced skills in the maintenance and optimization of high-level bicycles, gaining a deep understanding of the logic and dynamics of major players in the cycling industry.

But our evolution did not stop there. We have actively participated in the development and promotion of new products, constantly integrating our know-how with the latest technologies.

The Beginning of The Flow Bike: A Constantly Evolving Service Center

When The Flow was born, the range of products to focus on was not yet defined. However, one thing was certain: the world of eBikes would play a fundamental role in the industry, thanks to its rapid growth and the increasing demand for specialized assistance.

To meet this need, our team invested in:

  • Certified training courses by Bosch and Shimano
  • Purchase of specific spare parts
  • In-depth study of technical issues
  • Field testing to refine the offered solutions

With the arrival of Specialized Turbo, we fully immersed ourselves in the world of eMTB, seizing the opportunity to take our experience to a new level.

2017: Turbo Innovation and the Birth of the CTF Program

In 2017, the arrival of the first Specialized Turbo Levo marked a turning point. In a market where eBikes were still just bicycles with a motor and a battery attached to the frame, the Turbo Levo stood out for its advanced design, perfect integration, and superior riding performance.

Despite its excellent features, we saw room for further improvement. That's why, in 2018, we developed our first CTF (Custom The Flow) project, starting with a Turbo Levo Comp Carbon and transforming it into an even more high-performing eBike with:

  • 29" wheels with 32 spokes
  • Spring shock and fork
  • Upgraded brakes
  • Handlebar with increased rise
  • Longer dropper seatpost
  • Titanium bolts for reduced weight

The success was immediate: our customers began requesting more and more customized products, confirming that we were on the right path.

Continuous Evolution: New Services and Specializations

With the continuous development of the market, cyclists' needs have also changed. To offer increasingly specific and cutting-edge support, we have expanded our services in two main directions:

  • Road Cycling

    • Evolution of electronic drivetrains (Shimano Di2, SRAM eTap)
    • Advanced disc brake technologies
    • Tubeless systems and advanced wheel maintenance
    • Chain waxing for optimal performance
  • Mountain Bike and eMTB

    • Post-warranty assistance for Bosch, Shimano, Brose, and Mahle motors
    • Suspension and dropper seatpost maintenance
    • Kinematic optimization and component upgrades

The Flow Bike Today: High-Level Technical Assistance for Every Bicycle

The The Flow service center is now a reference point for those seeking professional and customized assistance for MTB, eMTB, and Road Bikes.

We offer a complete range of specialized services, including:

  • Motor overhauls for Bosch, Shimano, Brose, and Mahle
  • Dropper seatpost maintenance (X-Fusion, Specialized, Fox, RockShox)
  • Suspension overhauls (Fox, RockShox, Öhlins)
  • Certified service center for Shimano and SRAM
  • Custom builds and advanced customizations

Why Choose The Flow?

  • Tailored assistance: every intervention is customized to meet the client's needs
  • Quick turnaround: we minimize your bike's downtime
  • Experience and expertise: a team of professionals with years of industry experience
  • Upgrades and customization: we turn your bike into a perfect machine for your needs

Book Your Service Today

Our team is at your disposal to schedule a service, recommend an upgrade, or simply offer technical support. Contact us now and take your bike to the next level!

INFORMATION PURSUANT TO LEGISLATIVE DECREE 196/2003

- Your data will be collected electronically by The Flow Srl, with registered office in Mondovì (CN), Via Trieste, 12/14, which is the data controller and guarantees the confidentiality, strictly according to the Code on the protection of personal data (D.Lgs. 196/2003 as amended by D.Lgs. 101/2018) and GDPR 2016/679 (European Regulation for the protection of personal data).

- We invite you, therefore, to read our privacy policy and to express your consent to the processing of data specifying that the inclusion of your personal data is optional, however, any refusal to provide the data marked as mandatory fields (identification and communication data) will make it impossible to perform the service requested by you.

 

Specialized Braking Liv Braking Shimano Bosch Endura FiveTen Ohlins OneUp Renthal Sram Galfer Unite Evoc
© Copyright 2025 - All rights reserved
The Flow Srl - Mondovì (CN)
P.Iva: 03681780049

+39 0174 330440
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